EVOSOFT – Evobite Platform Console provides subscription-based restaurant billing and management software.
### 1. Subscription Payments
All subscription fees are payable in advance. Once a subscription is activated, fees are generally **non-refundable**.
### 2. Technical Issues
If a customer is unable to use the service due to a significant technical issue caused by EVOSOFT and the issue cannot be resolved within a reasonable period, the customer may request a refund or service adjustment.
### 3. Duplicate Payments
If you are charged more than once for the same subscription due to a technical or payment error, the duplicate amount will be refunded after verification.
### 4. Cancellation
Customers may cancel their subscription according to their selected plan. Cancellation will normally take effect at the end of the current billing period.
### 5. Refund Requests
Refund requests should be submitted to the EVOSOFT support team with relevant payment and account details. Each request will be reviewed and processed according to the applicable plan and circumstances.
EVOSOFT reserves the right to modify this Refund Policy when necessary. Any updates will be published on the platform or website.
